Review manuals guides or other written materials.
Dental front desk training checklist.
The front desk area of a general practice is crucial to the profitability of any dental practice.
The front desk coordinator is the first person that comes in contact with the patient.
An efficient front desk is key to a productive practice.
Dental receptionist daily checklist.
It s also helpful if another team member is filling in.
However day long lectures are not ideal for maximum information retention and implementation two of the biggest issues dental front office teams encounter with dental front office training.
Our daily checklists help your fd staff to make the most of their day.
Training a new office member is a team effort that should involve the entire dental team and everyone should be ready and willing to answer any questions for the new hire.
This person should possess excellent verbal skills as well as the ability to adhere to well defined systems.
Dental front office checklists are helpful for a couple of reasons.
Attend skills training if available 8.
The checklist gives the new team member a place to start.
Guidance of the day to day activities in a practice modifications and scheduling updates and information all begin at the front desk.
Marathon training sessions are a big problem that we see all the time.
You may copy paste and edit checklists.
Your dental front desk coordinator or anyone else who may be covering the phones must be ready to shift immediately.
Learn more about laura s approach and how to book her for your next event.
Seminars are fun for team building hey we even do live seminars ourselves.
1 sporadic and or lengthy training sessions.
Training the dental front desk coordinator for the first call from a new patient of all the non clinical activities in your office taking the first phone call from a prospective patient may very well be the most critical.
This receptionist policy is designed as a step by step guide to entering a new dental patient s information into eaglesoft and to ensure that your front office has all of the required data needed to ease the transition for the patient and the front office staff.
Dental administrative training checklist is a free download for your dental office team.
Ensure computer was backed up.
Seek assistance and be mentored from someone who has these skills 4.
Practice skill on demo version 6.
The dental front desk is a hub of activity.
They can be helpful when training new front office team members.
Make the music selection and turn on stereo no heavy rock etc 5.
Role play with other staff 5.
There is so much going on at times.
Hopefully with a little bit of planning training a new hire will be something to look forward to.
And just one of 20 free downloads here for you.
